From urgent blood samples to medication and client sensitive records, it is vital that medical equipment and supplies are moved as quickly and securely as possible. Whether it's down the road to the local clinic or up the country to a major teaching hospital, pharmaceutical companies need reliable couriers.
In the most time sensitive and temperature critical industry ensuring that your goods are where they need to be when they need to be, transported at the right temperature and delivered to industry standard requirements is essential.
Whether you are manufacturer, homecare provider, NHS Trust or local pharmacy your medical courier is often also your main customer facing contact. It is therefore just as important that they represent your company properly with a high quality, friendly professional service.
Partnering with the wrong medical courier can ultimately end up costing you time, money and even your reputation.
It is critical that the company you choose acts an ambassador for your company, is a high quality service provider and also a great problem solver. Because if your goods don’t get where they need to be, think of the client implications of that.
Key things to consider
Alongside the physical delivering of the consignments it is important to take into account other aspects of the couriers service. These include:
- Customer care
- Trading records
- General helpfulness
What damage can be done
Partnering with the wrong medical courier can bring with it a whole host of problems. Common things that can go wrong include:
- Poor client relations
- Late deliveries
- Failed deliveries
- Damage to goods in transit
- Rejected loads
- Failure to meet industry requirement
If you have ever encountered any of these before then you will understand just how stressful and damaging they can be. Prevent reputation ruin and don’t let your medical courier harm your business by choosing a company that takes care of you, your deliveries and your clients.
If you’re looking for someone to handle your medical equipment or supply delivery, you can be confident LF&E have the specialist knowledge and experience to help you maintain your reputation with your customers.
We take great pride in working closely with all our customers to ensure their medical delivery requirements are met and to ensure our service levels are of the highest standard.