Why do we use Paragon Routing Systems?
1 – Accurate Route Planning
2 – Text Notifications, Satellite Tracking and Reporting
3 – On-time Delivery Reporting for Homecare Patients
4 – Increased Customer Service
5 – Seamless Integration
6 – Multi-site Planning
7 – Security (Package Tracking)
By using Paragon Routing Systems, we take pride in the methods we use to ensure your deliveries are looked after with the very best technology and unrivalled care and attention from our dedicated team of drivers.
What we’re ultimately judged on by a vast amount of our clients, however, is whether or not our delivery arrives on time. It’s for this reason we use the very best technology available in route planning: Paragon Routing Systems.
Paragon is an industry leader and the Routing Systems software is widely used by many couriers in the delivery industry all around the world.
All our drivers use Paragon to track and plan their deliveries. This helps us to ensure that your package arrives to you at the time we say it will. Read on to find out more about the benefits Paragon’s technology brings us and why it’s so effective at ensuring your deliveries arrive on time.
Accurate Route Planning
Our system allows us to track the quickest possible route to you. Not only is this better for you and for us as we can use dynamic routing, it’s also better for the environment thanks to shorter journey times and fewer emissions.
The tracking system takes into account factors such as the size of vehicle we’re using, delivery amounts and other transport parameters. It uses this data to determine the most efficient route with Paragon’s advanced route optimisation algorithm. Paragon only ever tracks realistic route times and feasible delivery specifications so that you aren’t given a delivery time our driver can’t make.
Text Notifications, Satellite Tracking and Reporting
Paragon’s software gives our headquarters text notifications about any delays that our drivers may encounter during their route so we can update you immediately. We’re also given up-to-the-minute precise satellite tracking showing the location of our drivers and bespoke reporting on all the routes our drivers may take so we know of any crashes or roadworks that may delay deliveries.
On-time Delivery Reporting for Homecare Patients
Patients using our homecare service benefit from a guaranteed on-time delivery reporting. This shows the location and ETA (expected time of arrival) of their package within a 2-hour window. This is especially important for patients who rely upon regular arrivals of medicines vital to their health and guarantees those waiting for deliveries peace of mind that their package will be with them soon.
Increased Customer Service
We know that many of our customers live extremely busy lives and may only be able to take their deliveries at certain times during the day. With Paragon’s software, we can accommodate this and make your delivery at the time you need, whether this be a precise one-hour slot during the day or AM/PM arrivals.
This also reduces failed deliveries which are costly to both the company and the patient
Another fantastic benefit of using Paragon’s software is that we can integrate our respective LF&E systems with Paragon’s. This gives us a huge array of bonuses which you’ll benefit greatly from when your delivery is handled by our team. These include real-time reporting of routes, streamlined communications with our customers and the ability to seamlessly adjust routes when needed.
The increased operational benefits that come from our integration with Paragon not only bring a greater benefit to all our clients. They also allow us to maintain a cost-competitive market position so savings can be passed down the line.
Many of our drivers make deliveries to multiple sites and locations during their day-to-day work. Paragon’s systems allow us to plan ahead for our drivers with multi-delivery programmes which allow us to incorporate additional drop-offs throughout the day for added efficiency.
For example, a driver may be given an initial route to their destination which may be the quickest possible, but this may force the driver to take a much longer route to their second destination as a consequence. This wastes time, money and fuel. Paragon’s systems combat this and allow our drivers to specify all of the day’s stops. Once it has this information, the system will use its advanced route planning algorithm to determine the most efficient route possible for the whole day rather than just the first delivery.
Security (Package Tracking)
Paragon gives us an electronic point of delivery system that means we know when your package has been delivered, who’s taken the delivery and who delivered it. We take a proof of delivery by a digital signature that we can refer back to if need be and guarantee the added layer of security that we know our customers value.
Whatever we do and whatever we deliver, it’s the patients who are our highest priority. They’re the ones the medicines are for, so it’s imperative they receive quality every step of the way.