Meeting the stringent requirements of pharmaceutical transport requires specialist knowledge. All our staff are trained to industry leading standards to deliver your valuable, temperature sensitive products safely and effectively.
Being a pharmaceutical delivery driver means that you are responsible for the transport & delivery of highly sensitive and valuable loads. The industry is governed by strict rules and regulations making it even more important that the most stringent requirements are continually met. Delivery drivers are often the face of the company therefore it is important that high standards of customer service and professionalism are provided at every delivery.
To ensure that all our team have the skills and expertise to deal with deliveries in this tough industry we provide our staff with expert training. Any new drivers are taken through a 2 week training course to develop their knowledge, it covers everything from how to:
- Load a van correctly
- Considers risks – such as delivering to the wrong patient
- Correctly handle controlled drugs
- Build relationships with patients, GPs and practice managers
- Deliver a good customer service to patients
- And store medicines properly
- The importance of keeping clear records
By providing this level of detail and knowledge we ensure that all our customers receive the best possible service and reduce the risk of rejected loads, failed deliveries and any risks.